On Windows 10, whether you're using Outlook 2019, 2016, or an older version, the app stores a copy of your emails, contacts, and calendars using two different data files depending on the account type for offline access.
If you're using an IMAP or POP account, such as those provided by your Internet Service Provider (ISP), then your account information is stored inside of an Outlook Data File (PST). On the other hand, if you're using an Office 365, Exchange, or Outlook.com account, the data is stored in the Offline Outlook Data File (OST).
Usually, these data files are very reliable, but they can eventually stop working or get damaged, and for this reason, all desktop versions of Outlook bundles a repair tool to troubleshoot and fix problems with .pst files, as well as the ability to regenerate the .ost file automatically.
In this Windows 10 guide, we'll walk you through the steps to repair corrupted data files, recover missing items from your inbox, problems opening Outlook 2019, Outlook 2016, and older versions using a .ost or .pst file.
How to repair Offline Outlook Data File (.ost)
Whether you're using an Exchange, Office 365, or Outlook.com account, to fix issues with a .ost file, close the email app, and then use these steps:
Once you complete these steps, open the desktop version of Outlook again to recreate the .ost file for the account you intend to repair.
How to repair Outlook Data File (.pst)
Alternatively, in the case that you're using an email account using IMAP or POP settings, to fix problems with a .pst file, close the Outlook application, and then use these steps:
Microsoft Outlook Pst File Max Size
After completing the steps, the Microsoft Outlook Inbox Repair Tool will scan and repair the .pst file for the email account with problems. Once the repair completes, you can launch Outlook, and the issues with the account should now be resolved.
Extended recovery steps
While the tool can detect and repair many issues with a .pst file, you may still need to use additional steps to recover all the items of an email account.
If this is the case, in the left pane, you'll notice a Recovered Personal Folders or Lost and Found folders, which include the repaired items that couldn't be restored.
Recovering missing items from folder![]()
To recover items that couldn't be restored, use these steps:
Recovering missing items from backup
In the case that there are still items missing, you may be able to recover them from the original Outlook Data File using the backup file created by the repair tool.
Once you've completed the steps, Outlook should now include all the account items.
We're focusing this guide on Windows 10 users, but if you're using an older version of Outlook (2016, 2013, 2010, and 2007), it's still possible to use these instructions on Windows 8.1 and Windows 7.
More Windows 10 resources
For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:
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Microsoft Outlook Pst File Repair
Losing or forgetting passwords of Outlook PST files is very common. Sometimes people need to access files so old that it is only normal to not remember the password anymore. If you are going through the same ordeal and have tried recovering the password and failed, you will finally find the necessary help here. You must have already tried everything you could. So here are some free Outlook PST password recovery software you can try next.
Recover forgotten Outlook PST Password
These free Outlook PST Password recovery tools work just fine. And before you use them, remember to always take a backup of the original file just in case it gets corrupt during the recovery process.
Free Outlook PST password recovery software
1] Kernel PST Password Recovery Tool
This free password recovery tool works Outlook 2016/2013/2010/2007/2003/XP/2002/2000/97 versions. And this one is pretty simple to use too.
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Let’s hope it works for you. It can be downloaded from here. The free version recovers passwords of small PST files of up to 500 MB size only.
2] Outlook Password Recovery tool mentioned on Technet
This Outlook Password Recovery tool to quickly unlock or recover Outlook PST password and access protected pst file with Outlook mailbox. It also recovers Multilingual and Lengthy Outlook Password successfully. The free tool helps recover lost password up to 4-digit ASCII. This freeware can support large PST files as well as scan multiple files. Microsoft Technet says it is freeware, but I downloaded and checked it out. The download link downloads Voimakas Outlook Password Recovery tool, which is NOT free! It is just a Demo version, and to use it; you have to buy it. I even checked their website and did not find the link to any real free version – they all downloaded the Demo version, unfortunately. It is listed here on Technet. Maybe they need to change the description to avoid misleading downloaders.
3] Nirsoft PstPassword
This is a product of NirSoft. It is safe, free, and easy to use. However, only Outlook 1997 to Outlook 2007 users can use this software. It is fully functional only with these old versions. You could also try this if you have Outlook 2013 or Outlook 2016, but the update for these versions wasn’t that reliable.
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PstPassword is the simplest because there is no complicated set of steps you need to follow. You won’t even need to install it. Just run the program, and it will automatically track PST files and suggest you up to three passwords that are likely to belong to your file. You can manually load a PST file by dragging and dropping the file on the program window. It can be downloaded from here.
We hope that one of these password recovery tools will help you recover your Outlook PST file password.
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